Reliance


Reliance General Insurance Logo
The Reliance General Insurance is a well established private general insurance company in India and a part of the Reliance Capital Limited of the Reliance Anil Dhirubhai Ambani Group. The Reliance Capital ranks among the top three private sector financial services and banking companies with respect to the net worth.
With a multitude of different insurance options and more than 94 customized insurance products, the Reliance General Insurance caters to the insurance requirements of corporate, individual customers and SME. Its product range includes motor, travel, health, student and personal insurance options which can be customized to suit the customer preferences. The company has also introduced India’s first Over-The-Counter health & home insurance policies, encouraging innovation and enabling convenience to the customers.
The Reliance General Insurance Company operates with the help of more than 200 branch offices spread across 173 cities and 22 states throughout the country. Moreover, the company provides for its customers easy channels of access to its products through its 24x7 call center and a transactional website. Tie-ups with banks, brokers and other channel partners enable the company to ensure easy access to customers in addition to optimum convenience.
The company has been awarded the ISO 9001:2008 certification by Det Norske Veritas (DNV), a reputed global quality standards auditing organization, for its streamlines processes and speedy transparent claim procedures.

Vision & Values

Vision

“To be an insurer of World Standards and the most preferred choice for clientele at the domestic and global level.”

Mission

“Our Mission is to keep the customer satisfaction as focal point of all our operations, adopt the best international practices in underwriting, claims and customer service, be the most innovative in product development, establish presence all over India, ensure sustained value addition to all stake holders and to uphold Corporate Value & Corporate Governance.”

Goals

  • “Make affordable insurance accessible to all
  • Keep customer as focal point for all operations
  • Protect policy holders interests
  • Adopt best international practices in claims, underwriting and policy servicing
  • Be the most innovative in product development
  • Establish Pan India presence”

Management Team

The Reliance General Insurance Company has roped in some of the finest and the most brilliant minds in the country to ensure smooth and efficient running of the company in addition to profitable ventures and sustainability. Most of the members of the Board of Directors and the management team are alumni of the top ranked professional institutes in India and have had vast experience in the top most positions in the most reputed and significant finance and insurance organizations of the country. These professionals have helped the company to ensure high quality standards in terms of speedy claims processing and client servicing, thus attaining high customer satisfaction and retention.

Board of Directors

  • Mr. Dabadatta Sengupta
  • Mr. Satyapal Talwar
  • Mr. Rajendra P. Chitale
  • Mr. Soumen Ghosh
  • Vijay Pawar

Management

  • Anil Khanna - Senior Vice President and Head of Motor Insurance, Health Claims & Legal Claims
  • Dulal Mitra - Senior Vice President and Zonal Head for the East Zone
  • Arvind Naaz - Senior Vice President and the Chief Marketing Officer
  • Mukul Kishore - Senior Vice President and Head of Commercial Lines, Health Underwriting, Reinsurance, Actuary and Risk Management
  • Sudarshanam Sundararajan - Vice President and Head of Enterprise Risk & Compliance Group and Grievances  
  • Sudip Banerjee - Vice President and Head of Information Technology and Online Sales
  • Hemant K Jain - Vice President and Chief Financial Officer of the company
  • Ramkumar K - Deputy Vice President and Chief Investments Officer
  • Mohan Khandekar - Deputy Vice President and Company Secretary & Compliance Officer
  • Virendra Batra - Assistant Vice President and National Manager for Risk Containment Unit & Fraud Prevention

Products & Services

The Reliance General Insurance Company offers a large basket of insurance products including insurance solutions for motor, travel, health, education and personal risks and uncertainties. With its ability to comprehend the requirements of the customers, the company has been able to design and provide products which are highly suitable for them, addressing their insurance concerns in the most prompt and convenient manner. Further, these products are complemented by the best international industry practices and world class service.
Following is the range of insurance products offered by the company:
  • Motor Insurance
    • Private Car
    • Two Wheeler
  • Health Insurance
  • Travel Insurance
  • Student Travel
  • Personal Insurance

Contact Details

Correspondence Only

Reliance General Insurance
Correspondence Unit
C- 42, Pawane, T.T.C
Industrial Area, M.I.D.C
Turbhe, Navi Mumbai - 400705
Maharashtra

Email: services.rgicl@relianceada.com
SMS:'Protect' to 55454

Private Car Insurance

The Reliance General Insurance offers the most effective and comprehensive car insurance policy to secure the customers from various damages and losses occurring due to accidents or natural calamities. With this policy, the customers can protect themselves from all possible insurable risks and prevent large losses and expenses. Moreover, the car insurance provided by the company is supported by various other benefits such as post accident assistance and guidance, enabling optimum customer convenience and satisfaction.

Key Highlights

The car insurance offered by the Reliance General Insurance, apart from vast insurance coverage, includes various other benefits such as the following:
  • Instant Policy Issuance through online and on call (1800 3002 8282)
  • No documentation
  • Cashless facility at 1700 network garages
  • Reimbursement of towing charges up to Rs. 1,500
  • Survey within 8 working hours
  • 24/7 service
  • Hassle free claim settlement
  • Attractive discounts
  • Complete car insurance, on and off the road
  • Renew Online

Coverage

The Car insurance Policy offered by Reliance General Insurance covers a wide spectrum of risks and damages including damages to the vehicle through possible accidents whether man-made or natural. It also includes the coverage for liability towards any third party involved. The comprehensive nature of the policy enable the customers to get insured against loss and expenses incurred due to damage to the vehicle through a number of reasons or causes. Further, the policy also covers the policyholder for personal accident which can be extended to third party and named or unnamed passengers.
The Reliance Private Car Package Policy covers loss or damage to vehicle due to:
  • Man made calamities: accident, fire, lightening, self-ignition, explosion, theft, riot and strike, malicious act, terrorism, transit by rail, road, air, elevator and elevator
  • Natural Calamities: earthquake, flood, cyclone and inundation

Third Party Liability

The third party coverage is a mandatory insurance cover for any vehicle plying on the road according to the Motor Vehicle Act. It protects the policyholder from liability towards third party damages and loss due to physical injury or death or loss or damage to third party property.

Add on covers

The car insurance policy can be expanded to cover various other benefits know as Add on covers. These include covers for the additional equipment installed in the vehicle which is not a part of the manufacturer’s list price and require additional premium to be paid to be eligible for insurance coverage. These could be customization to the vehicle, installation of music system and various electrical and non-electrical accessories. If the vehicle is fitted with a Bi-fuel kit for LPG/CNG systems, it has to be separately declared and registered additionally on the Registration Certificate of the vehicle. The add-on covers may also include additional legal liability to employee, paid driver, cleaner & conductor. Through payment of additional premium, the vehicle can be insured against loss or damage incurred during activities such as racing, speed tests, dexterity trials and hill climb.

Attractive Discounts

The company provides the option to avail discounts on the policy premium. Discounts can be availed via No claim bonus earned if the vehicle has not been filed for an insurance claim in the previous year. The discount may vary according to the number of years for which the No claim bonus is being earned. The bonus can also be transferred to another company if the customers choose to change their insurance provider. There are some benefits and discounts available for valued customers of the company, such as:
  • Voluntary excess
  • Membership of a recognized automobile association
  • Installation of anti-theft device
  • Side car discount
  • Specific location usage cover discount

TopTwo Wheeler Insurance

The Reliance General Insurance Company provides the customers the option to get comprehensive coverage against damage to the two-wheeler occurring due to natural calamities, accidents and human activities such as thefts, accidents, riots and various other risks. Apart from damage to the vehicle, the policy includes coverage of liability against third party damages and loss. The insurance policy is offered with continuous customer support and assistance in the event of an accident or a mishap.

Key Highlights

The two wheeler policy offered by the insurance company includes various additional benefits and features such as the convenience of an Instant policy issuance process through the company’s online transaction website and emergency helpline call service (1800 3002 8282). The company also ensures speedy claim settlement and offers the benefit of reducing paperwork and no documentation. Moreover, attractive discounts can be availed according to the eligibility of the applicant.

Reliance Two Wheeler Package Policy Coverage

The two wheeler insurance package policy or the comprehensive cover policy offers protection to the policyholder against various insurance risks that may cause loss or expense. These include various man-made and natural calamities and activities which threat to damage the vehicle or may bring about harm to the vehicle or the policyholder in any way. Apart from the damage to the vehicle, the policy also includes a personal accident cover for the physical injury or death of the policy holder. This cover may also be extended to cover liability towards third party and any passengers named or unnamed.
The policy covers damages to the vehicle from the following:
  • Man made calamities: accident, fire, lightening, self-ignition, explosion, theft, riot and strike, malicious act, terrorism, transit by rail, road, air, elevator and elevator
  • Natural Calamities: earthquake, flood, cyclone and inundation

Third Party Liability

The third party coverage is a mandatory insurance cover for any vehicle plying on the road according to the Motor Vehicle Act. It protects the policyholder from liability towards third party damages and loss due to physical injury or death or loss or damage to third party property.

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